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You must complete this module first in order to understand how the learning process works. This module sets the tone for your learning experience and sets important context for what to expect as you navigate the lessons. Once this module has been completed, you can then explore all of 21mill’s courses.

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“Adulting” becomes much more challenging once we begin juggling work, friends, family, relationships, and expenses that start demanding more of our attention while adding more and more stress. This module is about how to keep cool and minimize that stress when the going starts getting tough.

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Spending a lot of time behind a screen can make it easy to forget just how important human connection is! These techniques will ensure you stay connected to those you surround yourself with at work.

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Active listening isn't easy as it’s the ultimate form of listening. It is listening that makes people feel truly heard and genuinely important. Active listening is a skill that requires time, effort, and practice. This module gives you the tools you need to start engaging in active listening today.

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Let's face it: you're going to face rejection at work. Your ideas might get rejected, your work might get rejected, your plans might be rejected — and you must learn to handle it. This module focuses on how to embrace rejection productively by anticipating No’s that get turned into Yes’s.

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Whether you’re just entering the workplace or have been there a while, having good work habits can mean the difference between success and entry-level limbo. Be proactive about it now and you won’t need to break bad habits in the future. How hard is to develop a good habit? It comes down to three distinct steps.

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Having trust is the most important element present between people who have gratifying relationships at work. Trust takes time to develop, but can be expedited by following the steps in this module. Establishing your workplace relationships on a foundation of trust will expedite your ability to be successful within the organization.

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Showing your gratitude to a co-worker or employee for a job well done is perhaps one of the most meaningful things you can do as a leader. Why? When people are recognized and appreciated for their work, it translates into success for the team and the company. Encouragement—from the heart—can take you (and your team) from good to great.

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Learn what a healthy professional relationship with your device looks like at work. Discuss some of the most common pitfalls associated with constant cell phone use and set expectations around how frequently you might be using your phone on the job.

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It’s more important than ever to be extremely careful of what you post on your social media, especially when you're new to an organization and trying to make a good impression. Showing off your best self online is not only important for job security, but its important when meeting co-workers and getting work done. This module focuses on the impact your social media profile can have at work, and how it can greatly influence initial impressions.

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Waiting sucks — especially at work where we can end up waiting a lot: on other people, on timelines, or approval on a project. Sometimes things just take time. So while you're waiting, take your time to be thorough and play the long game instead of rushing. It's called the law of process, and when you acknowledge and incorporate it you'll be prepared for anything.

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To smash the mindset that climbing the ladder is about getting promotions and having sexy titles. This module focuses on how grit and confidence fuel promotional opportunities and how accumulating and documenting skills is the secret to a successful career.

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Learn how to effectively manage social media at work. You will review the benefits and risks of social media at work, work through helpful do’s and don’ts of using social media, and understand strategies on how to get more done with social media.

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Introduction to the concept of hustle. Learn about what a strong work ethic consists of, and why a strong work ethic is so important to your success. Take time to determine what a strong work ethic looks like for you and game plan for how to execute it.

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It's no surprise: many people significantly prefer texting over making a phone call. It's quick, easy and efficient, yet for many organizations, a phone call is still the preferred method of communication. This module lists 5 things to keep in mind when deciding whether to text or call.

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The modern-day work environment requires a lot of balancing outside of the 9-5: we regularly take work home, sending emails and completing projects well into the evening. This module focuses on differentiating work that is "urgent" versus "important," and how to prioritize between the two.

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There are many qualities that go into being a successful leader, but which ones are guaranteed to make people want to follow you? It turns out that there are four simple traits that all successful leaders possess. This module breaks them down so you can start building the foundation for your leadership.

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Understanding the purpose and power of persuasion via the ABC model, taught by leadership expert Dan Pink. This module will provide an overview of what influence is, why it’s powerful, and how to use it to move others towards your ideas or agenda.

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One of the hardest things to do when transitioning from a co-worker role to a management role is managing all the new dynamics. After all, you’ve just been promoted from friend to boss, which is both rewarding and challenging. But fear not! This module looks at four guidelines that can help you successfully transition so you can shine like the star you are.

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Motivating your team isn’t just about money; it’s about finding what drives each individual on your team to want to work harder and be more successful. This module defines what motivates people and provides insight for how you can use it to drive success with your team.

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